Shipping Faq

How is my shipping calculated?

Shipping can be tricky especially when dealing with orders that require pallet shipping, multiple distribution centers, multiple vendors, special orders, vendor backorders, hazmat fees etc. We try our best to calculate a shipping rate at checkout, but our system is not perfect. If something doesn’t seem right, don’t hesitate to reach out. We will help determine if you can meet the free freight minimum for a vendor or if we can find a more affordable shipping option. It’s what we do everyday so please let us know!

Do you ship to Hawaii, Alaska, Puerto Rico, Canada, South America, Europe, the Middle East, or Africa?

Yes, we work with customers all over the world! Typically, larger orders over $5,000 make sense to send internationally. We can ship to the nearest port of your preference i.e. Miami, FL or Long Beach, CA. From there our customers arrange for a freight forwarder to take the shipment the rest of the way. We are happy to recommend a freight forwarder and/or customs broker but do not offer this service in house at the moment.

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